ADA/Accessibility
Q2 Stadium is committed to providing an inclusive, fan-friendly experience for all guests. Designed with accessibility in mind, our venue ensures ease of mobility with exterior ramps, elevators are available in Ticket HQ for North Building vertical circulation, as well as in VIP Lobby for West Building vertical circulation, and a 360-degree at-grade main concourse for seamless navigation.
Other accessibility features include optional closed captioning services available through the Austin FC App, Assistive Listening Devices (ALDs) for check out at the Guest Services Booth (Main Concourse behind Section 124), the St. David's Sensory Room (available by check-in at the Guest Services Booth), headphones, ear plugs and KultureCity sensory bags (all available at the Guest Services Booth).
Q2 Stadium provides wheelchair escort services at all events. Wheelchairs are available on a first come, first served basis. Upon entering the stadium, a request can be made to the nearest Guest Services Teammate or a text can be sent to 35-ASK-VERDE. Wheelchairs are used for gate to seat transit only and cannot be not reserved in advance, loaned for the duration of the event, or used outside of stadium gates.
For fans with accessible needs looking for transit or parking options, CapMetro Q2 Stadium information is located HERE.
MetroAccess specific information can be found HERE. MetroAccess will drop-off and pick-up in the Southwest corner of the stadium, on West Rd.
To purchase onsite parking click HERE.
On-site accessible parking is available on a first come first served basis, while inventory lasts.
All rideshare is designated to drop-off on Delta Drive on the East side of the stadium. Please direct your driver to West Rd. for an accessible drop-off location. For pick-up, the driver will need to inform the police officer at the Rutland/McKalla intersection that they are conducting an accessible pick-up, to access West Rd.
Fans with additional questions can contact Q2 Stadium Guest Services via GuestServices@AustinFC.com.

Alcohol Policy
Q2 Stadium, 512 Food Co., and stadium security are focused on promoting responsible consumption of alcoholic beverages.
- No alcohol may be brought into Q2 Stadium.
- Any attempt to bring alcohol into the stadium is a violation of the Code of Conduct and may result in the guests being ejected, arrested, and/or tickets being revoked.
- Guests that are intoxicated or appear to be intoxicated will be denied entry into Q2 Stadium.
- Valid ID is required for the purchase of alcohol. Guests that appear to be 30 years of age or younger must produce a valid form of acceptable identification, including:
- United States Driver’s License
- State Issued ID with photo
- Military ID with photo
- Passport
- Passport ID Card
- Mexican Consular Card
- There is a two (2) alcoholic beverage limit per person, per identification, per trip to point of sale location.
- Alcohol service can be discontinued at management discretion, and all guests must be 21 years of age or older to purchase an alcoholic beverage.
- Alcohol cut off is at the 80th minute for Austin FC matches for the majority of the stadium. This policy will be adjusted, as required, for other events. Select club spaces will resume service after the final whistle of the match.
- All guests must finish and dispose of alcoholic beverages prior to exiting the stadium.
All-Gender Restrooms
All-Gender restrooms are located on the Main Concourse (100) behind Section 103 and Section 128.
Animals
Animals are not permitted in Q2 Stadium; however, Q2 Stadium welcomes service animals, as defined by the ADA.
- Upon entry, you may be asked to verify that your animal is a service animal. Please note, emotional support animals are not permitted.
- Guests that have additional inquiries regarding their service animal may contact Guest Services in advance of an event by emailing GuestServices@AustinFC.com.
Assistive Listening Devices
Guests may check out assistive listening devices (ALDs) at the Guest Services Center located on the Main Concourse (100), behind Section 124. ALD use is complimentary; however, a form of government-issued ID or credit card is required for check-out and will be returned after use.

